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www.undertowsoftware.com • View topic - Freeway exit numbers
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Freeway exit numbers

PostPosted: Sat Aug 03, 2013 7:42 pm
by waltmccrea
I recently upgraded from TLDCN 2010 to RV Plan "N" Go 2013. I like the updated format but the freeway exit numbers are missing. They don't show on the map and they are not in the directions when a trip is planned. Is there an update planned to add these back into the program? I think they should be there.

Re: Freeway exit numbers

PostPosted: Sat Aug 03, 2013 8:52 pm
by xavier
Good suggestion, but you'd be better off emailing undertow support directly about it. Though they may read these forums, I don't think they participate/post here.

Re: Freeway exit numbers

PostPosted: Sun Aug 04, 2013 2:39 am
by artmart
Are you referring to the green Exit Now symbols? If so, then they aren't showing up because TL no longer provides their database information for what is now UnderTow's software. Besides Exit Now POIs, TL is also not allowing any information from their campground database either.

In the new RVPNG2013 software there are many possibly different POIs showing stuff at not only the Exits, but there are now numerous POIs all over the maps. They look like different box symbols. I hope you are set up to see them at the appropriate map scale.

I hope I understand your complaint. If this is what you are talking about, then it's because of the breakup between UnderTow and Trailer Life.

If this is not what you are referring too, please set me straight with what you mean.

Re: Freeway exit numbers

PostPosted: Sun Aug 04, 2013 11:20 am
by waltmccrea
I'm not referring to "Exit Now" information. I would just like to see the freeway exit numbers (mile markers) on the map and in the trip directions. They should also show the mile marker of each rest area.

Re: Freeway exit numbers

PostPosted: Sun Aug 04, 2013 4:00 pm
by artmart
Ah, thanks for the clarification. I haven't checked for exit numbers but I think I remember seeing them on a prior release.

This would be unfortunate if they are no longer provided. I can't imagine this would have gone away from the TL/UnderTow break up. If they aren't there, I'm with you, they should be. Maybe it's time for you to send a note to support@undertowsoftware.com and ask them about it.

Keep us posted.

Re: Freeway exit numbers

PostPosted: Sun Aug 04, 2013 4:20 pm
by artmart
Went and checked.... Sure enough exit numbers are gone. Here's the example.... the leftmost picture is RTN2012, the rightmost picture is RVPNG2013. Same trip, same route, but different software version and the exit number, in this case "Exit 747" is shown in RTN2012, but not in RVPNG2013.

Image

Re: Freeway exit numbers

PostPosted: Mon Aug 05, 2013 10:00 am
by waltmccrea
I took another look at the rest areas in the new program and they are there. They have a symbol indicating the rest area. If I place my cursor over the symbol it gives me the mile marker of the rest area. I didn't have that in TLDCN 2010 so this is an improvement. I did send tech support information on the exit numbers and they are looking into it.

Re: Freeway exit numbers

PostPosted: Mon Aug 05, 2013 4:42 pm
by artmart
With the new version I am finding a few differences over the prior releases. I can see why it would be difficult to document every single change, but as long as there a new or better way to use an old thing, then I'm happy about that.

I can see that TL information has to be removed because there is no longer a business relationship, but in the case of taking something away that is pretty much public information like Exit numbers, then that's different. These should still be there.