by artmart » Tue Jan 13, 2015 4:47 pm
Macaco, add up all the responses, Glennlet does not have to provide anything more... UnderTow no longer supports this type of product, Navigator is NOT UnderTow's product, it belongs to Trailer Life, UnderTow's offering has been discontinued, too, therefore you need to ask TL about Navigator, but I'm guessing they no longer support it too. When this type of stuff happens, UnderTow or Trailer Life are NOT gonna make it available for sale, or else they will be liable for supporting it, which they've both declared have ended.
However, they may be some company out there (like Amazon, as hinted above), who've bought the last inventory from either TL or UnderTow. This happens all the time.
Remember when the Saturn, Plymouths, Oldsmobiles and many other products were discontinued but someone could still sell them. They stopped selling them but dealer's that had inventory if you could find it could continue sales (as bad as they probably were). It's kinda like that. And if you still want support then it will cost you unless some kind of sustained support is provided at some agreed type of arrangement, but don't expect it for free and don't expect anything more from UnderTow or Trailer Life.
Let's all go find another forum to whine about.
Art Martinez
Murrieta, CA