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www.undertowsoftware.com • View topic - Why Not accept attachments?

Why Not accept attachments?

A discussion area for users of RTN2012, TLDCN2011, TLDCN2010, TLDC2009, TLDCN2008, TLDCN2007 & TLDCN2006

Why Not accept attachments?

Postby mrhagen » Tue May 18, 2010 8:28 pm

This the second or third time I attempted to attach an image file to a message and I failed. Does anyone have any idea why? There is a button for attachments and it allows me to select the file, which means they must be supported, but after I select it I get an error message that he file could not be uploaded. What's wrong?
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Re: Why Not accept attachments?

Postby billrot » Wed May 19, 2010 7:35 am

I had tried in the past with no success, and I just tried to make an attachment to this message, and had the same problem. I got some kind of error that I couldn't upload to the files, or something. Some setting in the bb software must be wrong.
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Re: Why Not accept attachments?

Postby Moderator » Thu May 20, 2010 4:44 pm

We'll look into that and see if some setting is stopping the attachments.
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Re: Why Not accept attachments?

Postby Moderator » Fri May 21, 2010 7:21 am

There was indeed a setting causing this problem. It was corrected. This message should also have a small graphic file attached to it.
Attachments
2TL88CALHO6C1CATSDXH4CAFK4Z8NCAAHG2X5CAGJ4NBLCAZ5ISM8CAIJ51JLCAQ0RO64CALUDSC1CA8FXS5FCA0H348ICA50222CCAF51J04CAX40YPECAE8VGTVCAOU4B12CAEYQQXOCAF707RRCAFP6E6N.jpg
2TL88CALHO6C1CATSDXH4CAFK4Z8NCAAHG2X5CAGJ4NBLCAZ5ISM8CAIJ51JLCAQ0RO64CALUDSC1CA8FXS5FCA0H348ICA50222CCAF51J04CAX40YPECAE8VGTVCAOU4B12CAEYQQXOCAF707RRCAFP6E6N.jpg (2.3 KiB) Viewed 5070 times
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Re: Why Not accept attachments?

Postby artmart » Wed Jul 21, 2010 4:49 pm

That's great that we can now see the attachment, but couldn't you have shortened the file name to something like "boat"? :)

Thanks for letting us know it was corrected.
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Re: Why Not accept attachments?

Postby Kevin_T » Wed Jul 21, 2010 10:24 pm

artmart wrote:That's great that we can now see the attachment, but couldn't you have shortened the file name to something like "boat"? :)

Thanks for letting us know it was corrected.


I wondered about the filename, as well, but never asked :-)
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