Q. The computer running PMSAT90 is not connected to the internet.  How can I register the software?

There is no need for the computer to be connected to the internet.  The important piece of information is the Product Code that is displayed when you select one of the registration options (On the Internet or by Phone).

If the computer running the software is NOT connected to the internet, then run the program jot down the Product code, and either

-  Use any computer with access to the internet to go to the web site, www.registermyapp.com

-  Fill out the information and when the process gives you a Serial Registration #, enter it in the registration dialog on the computer that is running the program.,

or,

-  Call 978-794-9377 and ask one of the Undertow support techs to generate a Serial Registration # for you, providing the Product Code and enter it in the registration dialog on the computer that is running the program.,

Q. All of a sudden I can't see the roads on the map

The most likely case is that you somehow set the data paths pointing to the wrong folders on your system.  If that's the case, then run the program, select File, select Map Settings, select Data Paths (on the Left side) and then click the Reset Data Paths button.  Click OK to close the dialog and confirm that you can see roads information on the map again.

Q. Are CAD and other overlay files (from older versions) Compatible?

Yes, .CAD files .CMX files and .OVR can be loaded in version 9.   Note that once loaded and modified, they are only compatible with version that use .CAD format overlays (not with older versions using .CMX and .OVR formats).